> ## Documentation Index
> Fetch the complete documentation index at: https://help.edzo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Contact us

> How to get in touch with the Edzo team.

If you can't find what you're looking for in our [FAQs](/support/faqs/general) or [Troubleshooting guide](/support/troubleshooting/common-issues), we're here to help.

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## Email

The best way to reach us is by email:

**[support@edzo.com](mailto:support@edzo.com)**

We aim to respond within one business day. When contacting us, it helps to include:

* Your account email address
* A description of the issue or question
* Screenshots if something looks wrong
* The browser and device you're using

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## What we can help with

* Account access and sign-in issues
* Billing and subscription questions
* Bug reports and technical problems
* Feature questions and how-to guidance
* Data privacy and deletion requests
* School setup and onboarding support

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## Before you contact us

You might find a quick answer in:

* [Frequently asked questions](/support/faqs/general)
* [Troubleshooting common issues](/support/troubleshooting/common-issues)
* [Managing your subscription](/support/billing-and-subscriptions/managing-your-subscription)
* [Plans and pricing](/support/billing-and-subscriptions/plans-and-pricing)