> ## Documentation Index
> Fetch the complete documentation index at: https://help.edzo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Support

> Find answers to common questions, step-by-step help, and ways to contact us.

Whether you're a teacher, parent, or school administrator, we're here to help you get the most out of Edzo.

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## How can we help?

### 🔎 Find answers

Browse our frequently asked questions and troubleshooting guides to quickly resolve common issues.

* [Frequently asked questions](/support/faqs/general)
* [Troubleshooting common issues](/support/troubleshooting/common-issues)

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### 📘 Learn how to use Edzo

If you're looking for guidance rather than a fix, our **Guides** walk you through getting started, using features, and supporting learning with Edzo.

* [Visit Guides](/guides/getting-started/for-teachers)
* Getting started for [teachers](/guides/getting-started/for-teachers), [parents](/guides/getting-started/for-parents), and [schools](/guides/getting-started/for-schools)

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### ✉️ Get in touch

If you can't find what you're looking for, we're here to help.

* [Contact Edzo](/support/getting-help/contact-us)

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## Common support topics

* Account and sign-in issues
* Adding learners or managing classes
* Assignments and activities not working as expected
* Billing, plans, and payments
* Privacy, safety, and student data

Explore these topics in:

* [FAQs](/support/faqs/general)
* [Troubleshooting](/support/troubleshooting/common-issues)
* [Billing & subscriptions](/support/billing-and-subscriptions/managing-your-subscription)

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## Privacy, safety, and trust

Edzo is designed with children, families, and schools in mind. Learn how we protect student data and create a safe learning environment.

* [Privacy and data](/support/privacy-safety-trust/privacy-and-data)

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## System status and updates

Stay informed about Edzo's reliability and improvements.

* [Service status](/support/known-issues/status)

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## Support for schools

If you're a school or administrator, we offer dedicated guidance and support.

* [School setup and onboarding](/support/schools/school-setup)
* Admin access and permissions
* Data and reporting questions

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Still need help? [**Contact Edzo Support**](/support/getting-help/contact-us) and we'll get back to you as soon as possible.